Account Manager

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Full time
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Ha Noi - Ho Chi Minh City

Company Information

Founded in 2018, Data Nest is a dynamic and innovative company specialising in credit scoring, lead generation services and other products. By harnessing the power of Data Analytics and AI, we help finance companies to reduce their credit loss, to widen their consumer base, and to fasten their release of new financial services.

We aim to transform the financial landscape through the strategic application of data analytics and AI and make a better society where financial services are accessible for everyone.

Are you ready to be part of a dynamic and passionate team at the forefront of revolutionising the financial industry? Look no further – Data Nest is the place to be!


Why Choose Data Nest?
  • Market-Leading Benefits: At Data Nest, we believe that our success is fueled by the talent and dedication of our team members. That’s why we’re proud to offer top-notch benefits that set us apart from the rest!

  • Innovation at its Core: We’re not just another company; we’re a hub of innovation, where your ideas are valued, and your creativity is encouraged.

  • Exciting Challenges: We tackle challenges head-on and view them as opportunities for growth. Join us in solving complex problems and pushing the boundaries of what’s possible in the world of data analytics and AI.

Apply now - Your future start here!


JOB DESCRIPTION
  • Monitor portfolio of assigned clients by engaging with clients to ensure products/services performance

  • Introduce new, additional and premium products to your account portfolio as well as new prospect client, establishing their needs and pain points to provide solutions

  • Find new client prospect to generate revenue stream from new accounts

  • Prepare response to clients such as legal documents, pricing negotiation, product roll-out, launching timeline, etc.

  • Develop strong relationships with decision-makers and key stakeholders of client, working alongside colleagues to ensure a seamless buying and deployment process

  • Manage project planning including scope of work and timeline to deliver on time

  • Manage daily operation tasks such as relationship management and client support

  • Collaborate with internal and external cross-functional teams on projects, new businesses to provide better product/services to meet desired targets of new/existing clients

  • Facilitate and lead project meetings

  • Prepare and gather project requirements and product backlogs for each deployment

  • Analyze and prepare various reports relating to current projects, product developments and sales performance

  • Understand and follow new Government Regulations to ensure the stability of services for clients

  • Use your networking/relationship and your market awareness to prospect and forecast selling opportunities

  • Develop a successful buyer journey, supporting and creating a positive experience for your customers, mitigating contraction churn and cancellation


SKILLS

Must have:

  • Have experience working in Financial industry (Including Banking, Consumer Finance, Micro Finance, etc) (at least 3+ years)

  • Or work at businesses that provide solutions for the Finance Industry including Science and Technology, Risk, Product, CRM, LOS, etc. (note that solutions or services do not prefer hardware devices or security solutions etc) (at least 5+ years)

  • Fluently in English

  • Well-knowledge of unsecured financial products such as personal loans, consumer durable loans and other revolving financial products such as credit card and micro lending products, etc.

  • Ability to resolve conflicts, manage crises and solve problems, withstand pressure, work efficiently, set priorities and organize management time among numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy, and determination to execute and win.

  • Ability to communicate well both orally and in writing, and to conduct meetings (often in hostile/confrontational circumstances and/or at high Senior Corporate / Bank levels) and focus on relevant issues

  • Ability and willingness to exercise initiative, make decisions, exercise responsibility, and accept accountability for actions taken / decisions made

  • Highly developed communication skills and a positive demeanour

  • Demonstrable previous success in a B2B sales role

  • Proven ability to consistently exceed sales targets

  • Can build and manage relationships with key stakeholders and strategic partners at all levels

  • A consultative, process-driven and persistent approach with exceptional written and verbal communication skills

Plus points:

  • Experience in working in Fintech

  • Experience as Risk Officer/Product Owner/Project Manager in Bank

  • Experience in implementing and managing Financial Risk Management strategies and activities

  • Experience in Digital Banking Product’s development or business development for Financial Industry

  • Experience with data analytics platforms

  • Understand risk policies, P&L specifically toward Product Development & Management, Legal and Technology aspects


BENEFITS:
  • Great problems to solve, great team to work with.

  • Competitive starting salary.

  • 13th salary and bonuses depend on company profits, project reward.

  • Company-provided Apple computers.

  • Probation with 100% salary.

  • Benefits for special holidays (Birthday, Marriage, Women’s Day, Tet Holidays, Mid-Autumn, Newborn babies, International Children’s Day…).

  • Social Insurance on TOTAL salary.

  • Support lunch 80.000 VND/day and Happy Friday.

  • 12 days of annual leave and 1 day of birthday leave.

  • Annual health check-up.

  • Team building and company trip at 5-star resort.

  • Support Grab for work.

  • Health care insurance for employees and family.

  • Life insurance for the employee with indefinite contract.

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Headquarter: 777, level 7, HITC Building, 239 Xuan Thuy Str, Cau Giay Dist., Hanoi, Vietnam

HCM Office: 03, level 24, Viettel Complex Building, 285 Cach Mang Thang Tam Street, District 10, Ho Chi Minh City, Vietnam

Trụ sở chính: 777, Tầng 7, Tòa nhà HITC, 239 Xuân Thủy , Phường Dịch Vọng Hậu, Quận Cầu Giấy, Hà Nội.

Văn phòng phía Nam: 03, Tầng 24, Tòa nhà Viettel Complex, 285 Cách Mạng Tháng Tám, Phường 12, Quận 10, Thành phố Hồ Chí Minh.

Email: [email protected]

Tel: (+84) 024 71081688